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laptop help this time
 Moderated by: Saida.M, safetyblitz, Raven, Miss Brighter Days, LadyDay, Kunjufu, Kibibi, Happiness, Dillinger, Breadfruit, Backatya  

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LadyDay
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 Posted: Wednesday December 6th, 2006 21:47

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does anyone know what msmxl 4.o is ?

also my laptop seems to be acting funny. my pc is generally messed up but my laptop

well i cant seem to log in to msn on my laptop using wireless connection secure, i may need to reset that and chamge the name. log in on to msn on main pc no probs

one day i switched on laptop and all my msn settinsg were gone and since cant log on via laptop...now i click help it mentions java script but all ok with that

do note i can log into hotmail but not msn on laptop

i tried to re-download it but to no avail

also my free pageplus has mysteriouly lost the registration wizard, im tempted to reset the whole pc to factory settings

mmmm quite strange

any ideas what i should do. im going to do some scans on the laptop and see what happens

ps what is system fat32 ?



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Saint
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 Posted: Thursday December 7th, 2006 18:30

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Depending on how serious the problem is, if it is a minor thing, a system restore could be a way out. That means you go back to the last date everything worked well.

However, if you have installed anything after the date you want to restore your system to, the installation would be rolled back and you have to re-install.

system restore can be found via Start menu, programs, accessories, system tool, system restore.

I hope you are on win XP, can't remember if Win 2000 has system restore option.

Goodluck`



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LadyDay
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 Posted: Thursday December 7th, 2006 21:06

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well i feel i ought to take the laptop back and get a refund

oh yeah i cant get updates. my windows was registered and validated... but now it says a key component is missing and i cant get updates.. it wont even fown load microsoft update even after being validated as genuine windows

i tried system restore but it was only showing todays the day i was trying with restore points

i also did a disk error check and it said all ok

im guessing i should take it back or is it fixable

yes win xp

1gb mem 100gb hard-drive

i have never had this problem with my pc

oh yeah one more thing. my adaware definitions was out of date by 6o days yet i updated my definitions few weeks ago. so something is going wrong


Last edited on Thursday December 7th, 2006 21:11 by LadyDay



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LadyDay
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 Posted: Tuesday December 12th, 2006 00:04

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should i do a full system recovery? or speak with the support team. i gt active x error

i am considering taking out the £50 insurance good for 3 yrs



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YankeeJamaRican
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 Posted: Tuesday December 19th, 2006 22:40

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That is peculiar.  Is it a fairly new laptop?  If you dont have too many precious files and applications, then do a clean wipe and reinstall everything using your system discs.  

Sounds like you've already done error checks and defragmentation.  I had a similar problem and it turned out to be a worm that changed my registry, deactivated my firewall and changed it so that I couldn't system restore in XP.

I posted in Major Geeks. com and several users helped me fix it. However, that is based on the assumption that you have malware at work.  They had me install a list of programs that barred changes to my registry and internet settings. First, download a diagnostic tool called "Hijack This" run the program and post the log.

Barring all that, you may want to buzz the tech support line. 

Good luck!  if you need help, post back.

 



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LadyDay
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 Posted: Wednesday December 20th, 2006 18:26

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ok. im going to register it, as yiu have 365 days to register for the 3yr warranty. thimk i will do this online, less paperwork

wipe the drive. oooh thats sounds like hard work, i will get someone to do that for me. will have all discs at hand



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LadyDay
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 Posted: Friday February 2nd, 2007 16:17

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it turns out it was a software issue with xp

certain files werent registered

acer didnt help but the microsoft guys got it sorted for me



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